At BySimran, we design every piece to last — but we know that sometimes, life (and jewelry) can get a little unpredictable. That’s why we offer a 1-year warranty from your purchase date on all BySimran pieces.
If your jewelry experiences any issues — such as breakage, damage, faulty clasps, or unexpected tarnishing — we’ll happily replace it for you.
To file a warranty claim, click here for our warranty portal with your order number, photos/videos & details on your issue. Our team will take care of you from there. 💌
Please note:
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This warranty does not cover lost items.
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Sale items are covered only if the style is still in stock.
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International customers are responsible for an $8 shipping fee for warranty replacements.
We stand by our craftsmanship — because jewelry this special deserves to stay shining. ✨
